Monthly Archives: March 2016

Introducing the Microsoft Dynamics CRM 2016 Interactive Service Hub

The interactive hub has been designed to simplify day-to-day processes and provide easy access to information while also delivering a richer intuitive and interactive dashboard experience. The screencast will briefly introduce you to a few components in the Interactive Hub

Posted in CRM 2016, Interactive Service Hub

Voice of the Customer in Dynamics CRM 2016

Voila! The Voice of the Customer solution is now available in Microsoft Dynamics CRM 2016. The survey module provides the ability to create and send out surveys to customers from within Microsoft Dynamics CRM. To install the Voice of the

Posted in CRM 2016, Voice of the customer